We offer multiple downloads for convenience. This is in case there are any problems during the download process and you need to re-download. In the future, if your download ID has expired and you need to download again, just send us an email with your order number, to let us know. We will send you a new download email.
We have no control over where your download is placed on your computer. This is a setting on your computer, usually within your browser settings.
Where did Internet Explorer put my download?
Where did Firefox put my download?
Although we will always try so solve any problems that arise once your software is downloaded and installed, we are not experts in operating this software. All of our software comes with excellent support from the manufacturer.